Privacy Policy

At Willow & Nurture, your privacy is important to us. This Privacy Policy outlines the information we collect, how we use it, and the steps we take to protect your personal data. By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you place an order, sign up for our newsletter, or contact us, we may collect personal details such as your name, email address, shipping address, phone number, and payment information.
  • Usage Data: We may collect non-personal information about how you interact with our website, such as browsing activity, IP address, device type, and browser type, to improve our services.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.
  • Send order updates, promotions, and marketing communications (if you’ve subscribed to our newsletter).
  • Improve our website and services by analyzing usage data.
  • Respond to inquiries and provide customer support.

3. How We Protect Your Information

We implement security measures to safeguard your personal information from unauthorized access, alteration, or disclosure. Your payment information is processed securely by trusted third-party payment providers, and we do not store sensitive payment details.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share it with trusted service providers who assist in operating our website, processing payments, and fulfilling orders. These providers are obligated to protect your information in accordance with this Privacy Policy.

5. Cookies

We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve your browsing experience. You can control cookie settings through your browser, but disabling cookies may affect your ability to use some parts of the website.

6. Your Rights and Choices

You have the right to:

  • Access and update your personal information.
  • Opt-out of marketing emails by clicking the unsubscribe link in the emails we send you.
  • Request that we delete your personal information, subject to legal obligations and our data retention policies.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, so we encourage you to read their privacy policies.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you through our website or via email. Please check this page periodically for any updates.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, feel free to reach out to us here.